These are the Terms and Conditions for booking and attending a training course at either ALL RIDE MOTORCYCLE TRAINING or ABLE MOTORCYCLE TRAINING
What you need to know:
***** IMPORTANT PLEASE READ ALL OF THE FOLLOWING *****
When attending a motorcycle/moped training course please remember the following:
If you wear glasses or contact lenses, please remember to bring them. You must be able to read a car number plate at 20.5 meters.
If you are using your own motorcycle/moped other than the one provided please ensure that you have a current insurance certificate, a valid MOT certificate, full sized L plates front and rear, valid road fund licence and the vehicle is road legal and mechanically sound. If you are taking a full motorcycle test then it is your responsibility for ensuring that your own motorcycle is suitable and eligible for Module 1 & Module 2 Motorcycle Tests.
Please wear suitable clothing; gloves, long trousers (must be at least denim jeans), a strong and warm jacket and boots. A limited supply of Helmets, Jackets and gloves are available to borrow. We do not have waterproof clothing. If you are not properly dressed we can’t train you and you will loose your payment. Trainers, ripped jeans and tracksuits are not allowed
If you are spreading the cost of your Full test training course over a few months all payment balances are due a minimum of seven days before the first day of training.
You must produce the following for all CBT courses; a valid UK full or provisional licence. If the licence is an old paper licence then please bring photo ID (a current passport is best). If you do not bring your licence, you will be unable to take your training and you will lose your payment – there are no exceptions. Foreign or EU licences are not acceptable or valid for
training or testing.
For all new Module 1 & 2 Motorcycle Tests you must bring your licence, a valid CBT certificate (DL196), Theory test pass certificate, and photographic ID (which must be a passport or a photo card driving licence).
For all A1 to A2 or A2 to A licence Module 1 & 2 Motorcycle Tests you must bring your UK Driving Licence. this must be a photographic ID Licence if you have the old paper version you must bring a valid passport . The Driver and Vehicle Standards Agency (DVSA) will not accept anything other than an original, complete and legible UK licence – again there are no exceptions to this. If you fail to bring these the test will be abandoned and no refunds are available. For lost theory test passes it is sometimes possible for us to call the test center on the morning of your test for them to obtain the pass number.
For all courses (except CBT) we must have details of your Driver Licence via a photograph sent when making the booking. We cannot organise and name your Module 1 & Module 2 Motorcycle Tests without it. You will be liable for the fees if we are late notifying the DVSA of your details. Please upload this via the link from the booking information you were sent.
Please arrive in plenty of time to allow the course to start at the correct time. If you are later than 9am the course will start without you, and in the case of the CBT you will have lost you entire course fees.
If you are taking a practical test please ensure that your Driving Licence has your current address.
We will endeavor to make your training as safe and enjoyable as possible. However, there is always a small element of risk in connection with the use of any motor vehicle, which cannot be totally eliminated.
Unlike a car, your instructor has no direct control over your vehicle and ultimately it is your responsibility to ride safely. With this in mind you must comply with the following:
Ensure that you are, and remain, fit to train. Only you know your physical and mental condition.
You must not be over tired, injured, or suffering from any ailment, which could affect your riding.
You must not have taken any drugs, which may affect your ability to ride.
You must inform your instructor if there are any problems in this respect or if any occur during the day.
You must ensure that you have adequate breaks, drinks and food and that you are properly clothed.
If you have any problems or concerns of any kind during training you must bring them to the attention of your instructor. All lessons are undertaken at the trainee’s own risk.
Should you require any further advice or help please do not hesitate to give us a call on 07858729868 or message us via our Facebook pages. All courses are booked on the basis of the information that you have given us, responsibility for ensuring that these details (including your licence entitlements) are correct are yours – this includes how much previous riding experience you claim to have previously had.
These terms should be read and construed as forming an agreement between All Ride Motorcycle Training and or Able Motorcycle Training, here after referred to as Able or All Ride, and the student or customer here after referred to as “the student”. For the purposes of this contract motorcycle training is deemed to be a leisure activity. “Course”refers to any lesson, session or course.
1. All the student’s fees shall be paid in advance of each course. No cheques are accepted at any time. Since the outbreak we have stopped taking Credit & Debit cards. All payments must be made via bank transfer or cash at the time of booking.
2. All courses have been booked based on the information supplied by the student to Able / Allride. The responsibility for ensuring that these details are correct (including licence entitlements) belongs to the student.
3. In the event of a mechanical breakdown or any other cause beyond the control of Able / All Ride, we reserve the right to re-arrange or rebook any course at the earliest convenient time to the student and Able / All Ride.
4. Any course affected by the UK government, its agents, or policies, will not be eligible for a refund and will be re-booked at the earliest convenience of the student and Able / All Ride subject to availability and UK government policy and guidelines.
5. The student/instructor ratio for each course will be in line with DVSA regulations, and Able / All Ride will determine the aptitude of the student for each course. Able / All Ride reserves the right to use whatever size motorcycle is appropriate for the ability of the
student.
6. It is a condition of participating in any course that the student:
(a) Is duly licensed to ride a motorcycle/moped on the public highway in the United Kingdom; the student must have a UK photo card licence and is responsible for ensuring that it has the correct provisional entitlement, and any endorsements are disclosed to Able / All Ride. No licence means the student cannot attend the course; it is a Driver & Vehicle Standards Agency (DVSA) regulation. fees will NOT be refunded if your licence is out of date or not valid. EU or foreign licences are not accepted.
(b) That a moped/motorcycle, which, if not provided by Able / All Ride, is in good and sound mechanical order, has valid insurance cover and is taxed.
(b2) And wears suitable, protective clothing, including, in particular, a safety helmet that complies with UK legal requirements, as well as sturdy boots and jeans.
(c) Be able to read a car number plate over a distance of 20.5 metres.
7. The student must, before commencing the course, make available for inspection the student’s complete current (UK) Provisional/Full Driving Licence. If using the student’s own moped/motorcycle this
must be available for inspection along with the student’s insurance policy, MOT test certificate (if required), road fund licence .
8. ACCIDENTAL DAMAGE; INSURANCE
The motorcycle and any damage to a 3rd Party are covered by Able / All Ride’s fully comprehensive insurance when undergoing actual training with us. Personal Accident Insurance is NOT included. You may wish to consult your own insurance broker for this.
8a Excess Waiver:
As with Insurance policies, our Insurance also has an excess to pay in the event of a claim, currently this is £250. The client is liable for this excess; however, an insurance excess waiver may be purchased at a cost of £10.00. Clients who purchase the Insurance excess waiver prior to any training will not have to
pay any additional monies for repair of the motorcycle. If the Insurance excess waiver is not purchased by the client, any accident damage to our vehicles will be charged up to the Insurance excess. If you wish to take out The Excess Protection waiver it must be purchased before commencement of all training. Retrospective purchases will not be accepted in the event of any damage incurred. If an incident does occur our insurance and any third party if involved will require an insurance claim form to be completed, the student has a legal obligation to provide their details and complete this form if requested.
8b Loss or Damage to Keys:
The full cost of replacements/repairs will be required for the loss and or damage of any keys and locks by a student, even if the Insurance excess waiver has been purchased. Payment will be expected within 7
working days of notification. If there is any damage to the key when given to you it is your responsibility to inform your instructor immediately or you will be held liable.
9. Cancellation or Postponement
If the student cancels the course that the student is booked on, then:
(a) If the student has given 8 working days or more written notice of cancellation to Able / All Ride the student will be entitled to a full refund of fees paid less any Deposits or cancellation fees.
(b) If the student has not given 8 days written notice of cancellation, then no refund will be due unless agreed by Able / All Ride ; where the course place has been filled.
(c) If the student enters into an agreement for a full licence course (by booking such a course) and has started their training (i.e. CBT / Day one Training) no refund will be given should the student wish to cancel the remainder of the course.
(d) All refunds will be subject to a £60.00 Administration charge in addition to any other cancellation fees. ALL Deposits are non-refundable.
10. Courses, or payments for courses, are not transferable, unless by consent of Able / All Ride. Gift Vouchers are non-refundable unless agreed by Able / All Ride.
11. Balances for courses are due 7 days before the first part of the course. Able / All Ride reserves the right cancel the course if the balance is not paid on time and the student will lose any Deposit.
12. The student must arrive in plenty of time to allow for the course to start on time. Lateness could result
in loss of course fees and will result in a total loss of fee for CBT courses. Failure to attend will result in loss of fees. It is the student’s responsibility to arrive on time and be ready to start the course at the
appropriate time.
13. Able / All Ride accepts no liability for any claim, loss, damage, or expense arising out of the acts or omissions of Able / All Ride , its employees, or agents, unless those acts or omissions are caused by the negligence or willful default of Able / All Ride, its employees, or agents.
14. The student will be liable to reimburse Able / All Ride against any claim, loss, damage, or expense incurred by Able / All Ride because of a breach of any of these terms and conditions by the student (for example, in failing to maintain valid insurance cover), to the extent which such claim, loss, damage or expense results from such breach.
15. Once the dates have been for a full test have been communicated Where the student has booked a Module 2 Motorcycle Test inside 3 working days of a Module 1 Motorcycle Test by their choice Able / All Ride shall not be responsible for the loss of fee for the Module 2 Motorcycle Test if, for any reason, the Module 1 Motorcycle Test is not taken.
16. Able / All Ride will determine the aptitude of the student to undertake the training for the Module 1 Motorcycle Test. If Able / All Ride decides the student is not safe, or at risk, the student will not undertake that part of the training. Able / All Ride will not be responsible for any loss of training fees or motorcycle tests (Module 1 and 2) that this may incur. Equally if the student decides not to either train for or undertake the Module 1 Motorcycle Test Able / All Ride will not be responsible for any loss of training or motorcycle test fee this may incur.
17. It is a Driver & Vehicle Standards Agency (DVSA) condition that all students must be able to understand English to a reasonable level. If the student cannot understand English, then Able / All Ride reserves the right not to train the student and all fees will be lost.
18. On booking these terms and conditions must be read and by paying y the required fee the student is agreeing to all contained in this document that relates to the course they have booked . On arrival a student will be asked to also signed a disclaimer. Where the student is under 18 years of age the terms and conditions must be read by a parent or legal guardian of the student.
19. Radios are not covered by Able / All Ride insurance; if the instructors radios are damaged through the fault of the student then the student is liable to reimburse Able / All Ride or its instructors in full for the cost of a replacement to a maximum of (£150). This is not covered by the excess waiver.
20. The student is responsible to ensure that Able / All Ride is made aware of any changes to the students address, email, telephone, or mobile number. Any losses arising from not being able to contact the student will be the liability of the student.
21. It is the responsibility of the student to ensure that they are properly clothed for the weather conditions. The student must also ensure that they bring with them any food or drink that they feel they may require to attend the course. Able / All Ride will determine whether the prevailing weather conditions are suitable for motorcycle training; any course cancelled by Able / All Ride or the DVSA due to the weather will be rebooked free of charge (and will not be eligible for a refund), but any course not attended by the student due to the student’s opinion of the weather will be forfeit and the fees lost.
22. Able / All Ride will plan to allow enough time to reach a test center for a Module 1 or 2 test. In the event that the student is late, is not ready on time, gets lost or there is traffic conditions beyond the ability of Able / All Ride to foresee then any test fee lost by lateness will be the liability of the student.
23. Any test cancelled by the DVSA is beyond the control and or liability of Able / All Ride. To retake a cancelled test Able / All Ride will follow the DVSA’s Out of Pocket Expense Claim procedure where the student will pay Able / All Ride to re-attend the test and subsequently be reimbursed by the DVSA.
24. The student or the parent or legal guardian of a 16- or 17-year-old student accepts that the student may be left on their own in our training classroom for up to two hours during Element E (the road ride section of the CBT). Able / All Ride must be made aware in writing of any issues that this may cause at least seven days before the start of the course.
25. The student is responsible for making Able / All Ride aware in writing of any physical or mental issues that may affect the student’s ability to take part in a course including any Learning difficulties. Able / All Ride will make every reasonable effort to accommodate the student’s needs; however, Able / All Ride cannot adjust the size of the motorcycles or mopeds, or the content and duration of some courses, or who the other students on the course are or their ability.
Able / All Ride can provide training on a one-to-one basis (this is priced at twice the normal cost), but unless otherwise stated all courses will be in a group and it will be at the discretion of Able / All Ride to run the course for the benefit of the group.
CBT Courses
In addition, for all CBT courses please read the following statement to confirm that you have understood the contents:
You have paid to undertake Compulsory Basic Training. Most people complete the training course in a single day, but some students may need more time, in which case we offer further training at a reduced
cost of ( 50% of what was paid for the course for one additional attemptto achieve a safe level of control and riding )
Please do not make arrangements to leave before the end of the training day Approximately 4:30pm, as although you may complete the course before then we cannot guarantee this. If you leave before the end of the training, you will not be awarded your certificate and will need to re-book for a further training session. The CBT has a series of elements that are prescribed by the DVSA, who give us the authority to conduct CBT’s. The elements and our approximate timings depend on a range of factors including the aptitude of the students, the composition of the group of learners, and even the weather.
Guide to Suitable Clothing
Minimum Clothing Standard: Clients taking part in any training courses must wear suitable clothing that offers reasonable protection. Please dress appropriately for the weather.. We advise that you wear something to cover your neck in cold weather. Minimal standards of clothing that will be accepted are:
a. A textile or leather motorcycle trousers or heavy denim trousers(minimum) not ripped jeans
b. Leather boots that cover the ankle e.g: leather hiking boots (NO TRAINERS)
c. Motorcycle specific gloves
d. A textile or leather motorcycle jacket or a heavy denim jacket (minimum)
We understand you may be new to biking and may not yet have your own motorcycle equipment If this is the case, we can provide you with a helmet, jacket and gloves for you to use during your training – at no extra cost. We have a limited selection and sizes vary from XS to XXL
Any Student using our equipment should ensure it is returned undamaged. In the event that any equipment is damaged, either by deliberate act or accident, the client will reimburse Able / All Ride the cost to replace the damaged item within 7 working days of notification. Any client caught stealing any
kit/equipment will be banned from any further training.
Using your own clothing/helmets: You may wear your own motorcycle specific equipment and clothing.
Your safety helmet must comply with current legislation and meet British Safety standards.
Hi-Visibility Jackets: All students will be provided with a hi-visibility bib or jacket which displays the Able / All Ride logo. In order to comply with DVSA guidelines these must be worn at all times whilst undergoing
training.
Clothing that is not accepted: Trainers , pumps sports shoes,tracksuit bottoms, of any type, sandals, shorts & Puffa Jackets
If clothing worn is viewed as inappropriate and unsafe then the student will be offered safety equipment provided by us – at no extra cost, if we don’t have your size or the offer of using our equipment is declined you will be asked to re book your training course at an additional cost and at mutually beneficial time.
Failure to present with the above standard of dress for your CBT or DVSA test will lead to the test being cancelled and loss of your fees.
More advice and guidance
Clothing is one of the subjects covered in Element A of Compulsory Basic Training (CBT). Further advice and guidance for candidates on the right clothing to wear can be found: In the official “DVSA guide to learning to ride” In the official “DVSA guide to riding – the essential skills”
On the www.direct.gov.uk website
Sickness, Lateness or Other Circumstances
Further to the DVSA’s change of policy in June 2011 being ill, late, or delayed by traffic will no longer qualify a student for a free retest (the exception is bereavement). We acknowledge that the DVSA policy is extremely onerous but we are not in a position to influence it. Where we take candidates to test we will give adequate time to reach the test center based on our experience of normally attending the test center. We will do everything possible to get you to the test on time but if there is an unforeseeable accident/delay then
unfortunately the cost of a re-test will fall on the student.
CONDUCT & BEHAVIOUR
Able / All Ride will not tolerate abusive behavior towards any member of our instructor staff, DVSA employee or any other client(s). Any client behaving in an abusive or disruptive manner will have their training immediately terminated. They will be asked to leave the premises immediately and any incident may be reported to the police. Should an incident of this nature occur during a road ride, training will be terminated at that point and the client will have to make their own way home. No refund will be given for any remaining training time.